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All payments made on the website are encrypted using secure technology and your card details are not retained or visible to Bravur employees. You will be charged when the order is placed.


We accept payments from all major credit cards.The items will be dispatched once receiving the payment. We may request further correspondence from the purchaser in the event that we suspect a fraudulent order.If you have any concerns, questions or trouble placing your order, please contact us:


You will receive an email to confirm that we have received your order. If you have a problem processing your payment online or are not certain if your payment was successful please contact us at and we will assist you.


In the case of errors or omissions on the website Bravur reserve the right to refund your order prior to the goods being despatched.Bravur reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.Every care has been taken to ensure that the descriptions and specifications of Bravur products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.


We reserve the right to refuse or cancel any order, for any reason, including limitations on quantities available for purchase, inaccuracies, errors in product or pricing information, problems identified by our credit and fraud avoidance department, security concerns, or inappropriate customer conduct. If your order is cancelled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (via the original payment method only or via a voucher) in the amount of the charge. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.